With a reputation for quickly identifying problems and creating custom solutions, Sherwin-Williams turned to Sterling Lexicon to reinvigorate its home sale program. The Sterling Lexicon team customized a flexible mobility plan that made it simpler to navigate non-traditional home sales, and reduced home selling time for Sherwin-Williams. The company immediately saw a reduction in its housing inventory, and new homes spent fewer days on the market, making the entire relocation program more cost-efficient.
“The people at Sterling Lexicon who were assigned to our account became very focused on our properties and our results improved right off the bat,” said Dan Solar, Director of Accounting at Sherwin-Williams. “Things got done quickly, and properties sold much faster.”
Sterling Lexicon’s commitment to improving the home selling program and continually presenting program improvements quickly led to program growth and improved customer satisfaction ratings. Sherwin-Williams employees gave Sterling Lexicon a 97.5% customer satisfaction rating.
Due to overwhelming success managing Sherwin-Williams’ domestic program, the company decided to partner with Sterling Lexicon for its international relocation program as well. Sterling Lexicon implemented a customized mobility plan that streamlined the international relocation process and ultimately led to reduced relocation costs and increased compliance.