JACKSONVILLE, FL—November 23, 2015 — Trippel Survey & Research, LLC, recently announced the results of its 14th Annual Relocation Managers’ Survey©, and Lexicon Relocation is proud to have received 15 Excellent ratings, including the coveted category of overall performance.
Integrity, quality, trust, service recovery and value are just some of the many categories in which Lexicon also excelled. Furthermore, Lexicon was the highest rated in the willingness to recommend category, which is particularly important as it reflects the Lexicon dedication to client satisfaction.
Trippel Survey & Research, LLC, conducted this survey with the goal of obtaining performance evaluations from corporate relocation mangers regarding levels of satisfaction with firms in the relocation management services industry.
“Hearing about such wonderful results is extremely exciting, particularly from a survey that gets its numbers directly from the clients,” said Kevin Russell, senior vice president of client engagements. “Client satisfaction is always our top priority, and we appreciate the time our customers took to share the positive experiences they’ve had with Lexicon.”
General Key Accomplishments:
- Lexicon rated as Excellent in 15 categories
- Lexicon ranked in the top three in Overall Level of Satisfaction among all 11 relocation management companies that qualified for the analysis and in the top two in the Smaller Supplier category
- Lexicon is one of only three to have their general supplier performance described as Excellent