At Lexicon, we always welcome an opportunity to say a huge “Thank You!” to our network of providers that helps us deliver excellent service to our employee relocation customers around the world. Recently, we had the chance to officially recognize many of these global mobility partners at our annual “World of Quality” Awards ceremony held in Dallas, Texas on October 22, 2013 at the Hilton Anatole’s Peacock Room with hors d’ oeuvres, a pianist, and cocktails.
The awards celebration was attended by representatives of more than 125 global mobility supplier network members, leading Lexicon clients, as well as Lexicon’s executive leadership team and global network integration staff. After a welcoming introduction by Lexicon’s Michael P. Mancini, president and COO, the awards were presented by Craig Donovan, director of global network integration at Lexicon.
A record number of 30 global providers were recognized by Lexicon from a field of qualified entrants within the global mobility industry. Key measurements and metrics used in our analysis of quality achievements include:
Service Excellence – Results of Lexicon’s voice of the customer surveys and established performance metrics for quality within provider specialty
Supplier Partnership – Demonstrated, ongoing commitment and growth of service expansion for our current and new customers
Supplier Innovation – Development and implementation of new products and business processes that enhance levels of service offerings across our organization
To check out the full gallery of photos from the event visit our Facebook Photo Album!