Michelle Dopps

Recent Posts

How do you measure the effectiveness of your mobility program?

measuring mobility.jpgAt this year's Employee Relocation Council Global Workforce Symposium in Chicago, Lexicon® Relocation asked attendees to share with us their strategies on how they measure the effectiveness of their mobility programs.

Transferee satisfaction: 42% of respondents felt that an employee survey provided the best measure of success of a mobility program.
It is no surprise that the traditional measurement of 'noise' surrounding an employee's relocation experience is still a barometer for determining the effectiveness of a mobility program. Global mobility and HR professionals often span multiple roles in conjunction with managing an RMC and their program. When customer satisfaction is low and noise is high, it adds to the workload of the HR team.

Technology and data analytics: 29% of surveyed visitors expressed they needed or were interested in learning more about technology tools to gather data on their programs.
The industry continues to look for the appropriate technology to collect, analyze and report data. HR professionals are eager to find data and predictive analytics tools that will enable them to define the most successful profile of an assignee, understand trends to enhance program objectives and leverage data for accurate forecasting.

ROI and retention rates: 17% of respondents indicated employee ROI and retention rates were a primary factor in determining success.
More and more, HR professionals are looking for the right formula on how to best identify key metrics needed to effectively measure ROI on employee assignments. While meeting business needs and hidden costs were identified as two metrics, the industry continues to narrow its focus on talent retention during and after assignments.

Achieve business objectives: 12% of those surveyed indicated that meeting corporate objectives was their primary focus for measurement.
Only a small percentage of those who responded expressed this as the primary method of measuring their program. However, almost all participants indicated the most successful programs were those where the global mobility function was acutely aligned to the growth and financial goals of the company.

Conclusion
There is no uncertainty in the fact that global mobility is on the rise. Effectively defining the right metrics for your organization is key to the success of any mobility program. The fact of the matter is, there is no one-size fits all formula. It takes the appropriate combination of the above measurements and aligning them with your culture, to prove ROI and meet business objectives.

If you’re interested in learning more about how Lexicon Relocation works in tandem with mobility professionals to assist in developing the best formula to measure your programs, contact us today.

Thank you to all those who participated and we look forward to seeing you next year in Seattle.
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by Michelle Dopps

Lexicon Relocation Shortlisted for EMMA

Lexicon Relocation Shortlisted for FEM EMEA EMMA 2017

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by Michelle Dopps

Is your business Brexit ready?

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Brexit

by Michelle Dopps

European Travel Alert

On May 1, 2017, the U.S. Department of State issued a Europe Travel Alert for “U.S. citizens to the continued threat of terrorist attacks throughout Europe.”  This is due to recent attacks in the United Kingdom, Sweden, France, and Russia undertaken by the Islamic State (ISIS), Al-Qaeda and their affiliates.

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by Michelle Dopps

Brexit Update

uk_flag_govt_building_small.png“Brexit means Brexit” is a phrase that has been used a few times now by British Prime Minister Theresa May to underscore the UK government’s commitment to follow through on the will of the majority of June 23 voters for the UK to leave the EU. Yet three months since that vote which sent shockwaves throughout Europe and beyond, there is still very little certainty about what Britain’s withdrawal from the EU will mean in both economic and political senses in the UK, the EU and beyond. Since the referendum all kinds of possible consequences continue to be suggested by all manner of commentators.  But hard facts about either the process or outcomes relating to Britain’s quitting the EU are still scant. Some of the few certainties relating to Brexit at this time:

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by Michelle Dopps

Gen Z: 4 Realities of Employing the Next Generation of Workers

Generation Z workersThere’s a new generation entering the workforce, and it’s time to start thinking about what that means for your future talent pool. While it seems like we’re constantly hearing about millennials in the workplace, there hasn’t been as much talk about the younger Generation Z. Since they’re just now starting to make their way into offices, that makes sense, but thinking ahead can help prevent problems with this new group of potential employees.

4 Key Areas Global Mobility and HR Professionals Must Understand to Unlock the C-Suite

Mastering Mobility Economics introductionSucceeding in the world of global mobility means more than just completing all of the items on your to-do list. If you understand the big picture, you can accomplish more and make an even more substantial difference to your company’s success. This requires in-depth knowledge of mobility’s key drivers and how those issues affect the industry and your organization.

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by Michelle Dopps

Brexit and Global Mobility: What You and Your Employees Need to Know

Brexit and global mobility The U.K. vote to leave the European Union has sent shock waves around the world and taken both the U.K. and the EU into wholly uncharted territory. This leaves global mobility professionals, especially those of you with employees or business in the U.K. and other European countries, wondering what lies ahead.

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by Michelle Dopps

What Global Mobility Professionals Need to Know about the New EU-U.S. Privacy Shield

EU-U.S. Privacy ShieldImportant news alert for those of us in the global mobility world! Yesterday, the European Commission formally approved the EU-U.S. Privacy Shield Framework. This agreement covers thorough and enforceable protections for EU citizens’ personal data. You should be aware of what this means practically for you and your company, especially if you have any EU-U.S. employee mobility.

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by Michelle Dopps