Privacy Policy


The TRUSTe program covers only information that is collected through this web site and our (collectively, the "Site") and does not cover information that may be collected through downloadable software. In order to view our relationship with TRUSTe please visit the validation page visible by clicking on the TRUSTe Seal.

If you have questions or complaints regarding Lexicon's Privacy Policy or practices, please contact us at If you are not satisfied with our response you can contact TRUSTe here.

TRUSTe Privacy Certification

Lexicon complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use and retention of personal data from the European Union member countries. Lexicon has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Lexicon's certification, please visit

Thank you for visiting our Site. This Privacy Policy (“Policy”) applies to and owned and operated by Lexicon Relocation, LLC (“Lexicon”, “We”, “Us”, “Our”). This Policy tells you how Lexicon uses personal information collected at this Site. Please read this Policy before using the Site or submitting any personal information. By using the Site, you are accepting the practices described in this Policy.

Note: The privacy practices set forth in this Policy are for this Site only. If you link to other web sites, please review the privacy policies posted at those web sites. If you submit personal information to any of those sites, your information is governed by the privacy policies specific to the other sites.


We collect personally identifiable information, like names, postal addresses, email addresses, etc. ("PII"), when voluntarily submitted by Our visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request unless you give Us permission to use it in another manner, for example, to add you to one of Our mailing lists. We do not share, sell, rent or trade PII with third parties for their promotional purposes. We will share your personal information with third parties only in the ways that are described in this Policy (see the section entitled "Service Providers" below).


Technologies such as: cookies, beacons, tags and scripts are used by Lexicon and Our marketing partners, affiliates, and customer support. These technologies are used in analyzing trends, administering the Site, tracking users' movements around the Site and to gather demographic information about Our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

We use cookies for Our shopping cart, to remember users' settings (e.g. language preference), and for authentication. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use Our Site, but your ability to use some features or areas of Our Site may be limited.

We use HubSpot to help us analyze and understand Site traffic and user experiences. Some content that appears on this Site is hosted by HubSpot and may use cookies. HubSpot uses persistent cookies to recognize return visitors. HubSpot does not collect any PII information nor is any data linkage made with your PII information to them. Read HubSpot's privacy policy here:

As is true of most web sites, We gather certain information automatically and store it in log files. This information includes, but may not be limited to, Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We may combine this automatically collected log information with other information We collect about you. We do this to improve services we offer you, to improve marketing, analytics, or site functionality.

We partner with a third party to either display advertising on Our Site or to manage Our advertising on other sites. Our third party partners may use technologies such as cookies to gather information about your activities on this Site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here (or if located in the European Union click here) Please note this does not opt you out of being served ads. You will continue to receive generic ads.

We use local storage, such as HTML5, to store content information and preferences.

Third parties with whom We partner to provide certain features on Our Site or to display advertising based upon your Web browsing activity use LSOs such as HTML5 to collect and store information. Various browsers may offer their own management tools for removing HTML5.


Our Site includes Social Media Features, such as the Facebook button. These features may collect your IP address, which page you are visiting on our Site, and may set a cookie to enable the feature to function properly. Social Media Features and widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these features are governed by the privacy policy of the company providing it.


Our Site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your PII from our blog or community forum, contact us at In some cases, We may not be able to remove your personal information, in which case We will let you know if We are unable to do so and why.


We use other third parties to facilitate and provide corporate relocation services, such as making arrangements for transportation, home marketing assistance, home finding assistance, mortgage assistance, rental assistance, international visa and work permit coordination, international destination services, financial services to foreign nationals in the United States, departure services and repatriation services on our Site. When, pursuant to your relocation policy, you are entitled to any of the services listed above, We will share only that PII which is relevant to the specific relocation services being provided by the third party. These third parties are prohibited from using your PII for any other purpose.

These companies are authorized to use your personally identifiable information only as necessary to provide these services to Us.


We will share your personal information with third parties only in the ways that are described in this Policy. We do not sell your personal information to third parties. We reserve the right to disclose your PII (i) to governmental agencies or other companies assisting us in fraud prevention or investigation; (ii) as required by law; and (iii) when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on Our Site. We will only disclose PII to governmental agencies or other companies when trying to protect against or prevent actual or potential fraud or unauthorized transactions or investigating fraud which has already taken place. PII is never provided to these governmental agencies or companies for marketing purposes.

If Lexicon is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on Our Site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.


Your PII is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. Emails generated by the Site are for the sole purpose of facilitating your relocation services. An opt out option is available to you through your Lexicon relocation counselor. Opting out may cause interruptions in, and/or loss of, relocation benefits provided to you by your employer. Please contact your relocation counselor or call (904) 858-1255 for more information on opting out.

Updating Your PII-You can update, change or delete your PII by accessing Lexicon360° and signing in using your username and password. Once you sign into Lexicon360°, you can update your PII by clicking on the "My Profile" button and then the "Start Change Request" button.

We will respond to your request to update, correct or delete your PII within 30 days as set forth by the U.S.-EU Safe Harbor Framework or the U.S.-Swiss Safe Harbor Framework.

If you forget your password when signing in to Lexicon360°, there is a link you can click on which will email you a new password. If you forget your username, you need to contact your relocation counselor.
Security-The security of your PII is important to Us. When you enter sensitive information (such as bank account information) on the Lexicon360° portal, We encrypt that information using secure socket layer technology ("SSL") and Secure HTTP. To learn more about SSL, follow this link:

We follow generally accepted industry standards to protect PII submitted to Us, both during transmission and once We receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while We strive to use commercially acceptable means to protect your PII, We cannot guarantee its absolute security.
If you have any questions about security on Our Site, you can email us as


We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that We no longer use your information to provide you services contact us at We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce Our agreements.


If you have any questions, concerns, or comments about our privacy policy you may contact Us using the information below:

By e-mail:
By Phone: (904) 858-1255
By Mail: Lexicon Relocation, LLC, 815 South Main Street, Jacksonville, Florida 32207
The effective date of this Privacy Statement is December 14, 2015.


If We decide to change Our Policy, We will post those changes to this Policy, the home page, and other places We deem appropriate, so that you are aware of what information We collect, how We use it, and under what circumstances, if any, We disclose it.

We reserve the right to modify this Policy at any time, so please review it frequently. If We make material changes to this Policy, We will notify you here, by email, or by means of a notice on our home page. Any changes to the Policy will only apply to activities and information on a going forward, not retroactive, basis. Rev: December 14, 2015


We self-certify compliance with: